Shipping Policy

Last Updated: August 2026

Thank you for shopping at Electrolyze. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• During high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times:

• United States: 7–15 Business Days
• Canada: 8–18 Business Days
• United Kingdom: 7–15 Business Days
• Australia: 8–18 Business Days
• Europe: 8–20 Business Days
• Other International Locations: 10–25 Business Days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping may be available on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delayed or returned due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

While we work with trusted shipping partners, delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the estimated delivery time, please contact our support team for assistance.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: support@electrolyze.store